QSC利用規約
RMA フォームに進むには、以下のQSC利用規約に同意する必要があります。最下部までスクロールし、「同意する」をクリックします。
2018年1月1日より発効：
以下のQSC利用規約は、米国のQSCが実施するサービス修理作業に適用されます。QSCの完全な保証ステートメントは、www.qsc.com/support/warranty-statement/ でご覧いただけます。機器の修理にQSCを選択すると、お客様は次の条件に同意するものとします。
QSCは、作業が完了した時点で、修理された製品を工場出荷時の状態に戻します。QSCは、個人の所有物、データ、または機器のユーザー設定の損失については責任を負いません。
All returned products must be returned to QSC in a well-protected shipping container with adequate packaging material. QSC is not responsible for transit damages caused by poor packaging or mishandling of the equipment by a freight carrier.
For in-warranty repairs, QSC will ship the repaired product to the customer with outbound freight prepaid by QSC. The prepaid shipping method is restricted to “Ground” shipment within Domestic U.S. and U.S. Territories only. Customer is responsible for inbound freight expense to return the product to QSC.
Customer is responsible for both inbound and outbound freight expenses for all out-of-warranty repairs, or if QSC’s repair estimate is declined.
Repair Type | 人件費／時間 | Description |
保証 | N/A | See Global Warranty statement |
Non-Warranty |
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Non-Warranty - EOL |
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QSCの作業料金は、1時間の最低料金で1時間あたり100ドルです。作業料金は、それ以降 30 分（30 分）ごとに日割り計算されます。修理料金が 350 ドル未満の場合は、お客様の承認なしに修理されます。
Products that have reached the status of End-of-Life (EOL) are subject to a minimum repair rate of $500.00. An Estimate will be provided on repairs exceeding the repair minimum. QSC Labor Rates will apply. Such repairs are performed on a “Best Effort” basis, as service parts may be limited. QSC no longer services equipment that is 25 years old or older.
Some End-of-Life (EOL) product may be eligible for a sales rebate with the purchase of new qualified QSC product. Please click in the link below for further details.
https://www.qsys.com/support/product-repair/rma-form/end-of-life-products/
Repair Type | 人件費／時間 | Description |
| Evaluation Fee | $65.00 | Apply if no problem is found OR estimate is declined by the Customer. |
| Evaluation Fee - EOL | $300.00 | Apply if no problem is found OR estimate is declined by the Customer. |
| 特急料金 | $65.00 | Guaranteed next Business Day Evaluation, excluding repair time. |
An evaluation fee of $65.00 will be charged on current production items in the case where no problem was found, or the repair estimate has been declined.
An evaluation fee of $300.00 will be charged on product that is End-of-Life (EOL) in the case where no problem was found, or the repair estimate has been declined.
特急サービスオプションは、返品されたユニットごとに$65.00です。このサービスは、機器の翌営業日の評価を提供しますが、次の営業日までに修理作業が完了することを保証するものではありません。
All lead times provided by QSC are solely estimates. The actual repair timeframe may vary depending on the finding(s) from initial evaluation and the availability of the service part(s).
修理作業が完了したら、クレジットカードで支払いを行ってください。個人小切手は受け付けておりません。
Repaired equipment not claimed after thirty (30) days will be considered abandoned. In such a case, QSC reserves the right to scrap the abandoned equipment at our discretion.
Repairs performed by QSC will be warranted for ninety (90) days.